Monzo Bank, UK Reviews

Monzo Bank (trading as Monzo) is a British digital-only “challenger” bank founded in 2015. It operates entirely via a mobile app, offering current accounts, savings, loans, and other modern banking services. Over the years it has scaled rapidly, expanding its customer base and product offering while remaining focused on simplicity, design, and tech-driven banking. As of 2025, Monzo has achieved profitability and continues to grow its presence in the UK.

Logo

• Official Name: Monzo Bank Limited
• Source: Open Banking

Overview

• Ticker: — NOT publicly listed
• Routing / Sort Codes
• Swift Code: MONZGB2L
• Market Cap: ~ £4.5 billion (valuation from 2024-2025 funding round)
• Founders: Tom Blomfield, Jonas Huckestein, Jason Bates, Paul Rippon, Gary Dolman
• Alternate Names: Monzo
• Category: Private company

Headquarters

• Location: Broadwalk House, 5 Appold Street, London, England, EC2A 2AG
• City: London
• Website: monzo.com

Find a Branch

Monzo has no physical branches — it is an app-based bank.

Accreditation & Regulation

• Accrediting bodies: Financial Conduct Authority (FCA), Prudential Regulation Authority (PRA)
• Valid certifications: UK banking licence, FSCS protection (Financial Services Compensation Scheme)
• Quality Assurance / Regulatory Status: Fully authorised and regulated by FCA & PRA. Monzo’s deposits are eligible for FSCS protection up to £85,000 per depositor.

Customer Support

• Phone: +44 800 802 1281 (UK freephone) | +44 20 3872 0620 (international)
• Email: help@monzo.com
• Online Help: Help Center