Dell Inc. User Reviews

Dell, founded by Michael Dell in 1984 as PC's Limited, revolutionized the PC market with its direct-to-consumer, build-to-order model, offering customized, affordable computers and growing into a global tech giant, later becoming Dell Technologies after its massive 2016 acquisition of EMC, now a leader in PCs, servers, storage, and AI infrastructure.

Key Milestones

• 1984: Founding Michael Dell founded PC's Limited in his University of Texas dorm room with $1,000, driven by a vision for selling custom-built computers directly to customers.
• 1985: First Product The company launched its first self-designed computer, the "Turbo PC".
• 1986: Pioneering Support Dell introduced the computer industry's first toll-free technical support, setting a new customer service standard.
• 1987: Global Expansion Begins The company was renamed Dell Computer Corporation and opened its first international subsidiary in the United Kingdom.
• 1988: Initial Public Offering (IPO) Dell went public, raising $30 million and achieving a market capitalization of $85 million.
• 1992: Fortune 500 Debut Dell debuted on the Fortune 500 list, making Michael Dell the youngest CEO of a Fortune 500 company at the age of 27.
• 1996: E-commerce Leadership The company launched its online sales platform, Dell.com, which reached over $1 million in daily sales within six months.
• 2001: Global Market Leadership Dell became the number one computer systems provider worldwide.
• 2009: Strategic Shift to Services Dell acquired Perot Systems for $3.9 billion, marking a major transition into the IT services market.
• 2013: Going Private Michael Dell and Silver Lake Partners took the company private in a $24.9 billion leveraged buyout, the largest in tech history at the time, to focus on long-term innovation.
• 2016: Formation of Dell Technologies Dell completed the acquisition of EMC and VMware, forming Dell Technologies, the world's largest privately-controlled technology infrastructure company.
• 2018: Return to Public Markets Dell Technologies returned to public trading on the New York Stock Exchange (NYSE).
• 2022: Reaching $100 Billion Revenue For the first time, Dell's annual revenue reached $100 billion, driven by customer demand.
• 2024: The AI Era Dell launched the "Dell AI Factory with NVIDIA," the industry's first comprehensive AI solution for enterprises, expanding its focus on AI-driven innovation.

Logo

• Official Name: Dell Technologies Inc
• Source: simple.wikipedia.org

Overview

• Common Name: Dell
• Year Founded: 1984
• Founders: Michael Dell
• Origin: Austin, Texas, USA
• Headquarters: 1 Dell Way, Round Rock, TX 78682
• Tagline: The Power to Do More

Main Products

Personal Computers (PCs):

• Laptops: Inspiron (consumer), XPS (premium), Latitude (business), Vostro (small business), Alienware & G-Series (gaming).
• Desktops: OptiPlex (business), Precision (workstations), Inspiron (consumer), Alienware (gaming).
• 2-in-1s & Convertibles: Inspiron & XPS lines offer flexible devices.
• Workstations: Precision (mobile & fixed) for demanding professional tasks.

Servers & Storage:

• Servers: PowerEdge (rack, tower, modular servers) for data centers.
• Storage: PowerStore, PowerScale, Compellent, EqualLogic (SAN, NAS, HCI solutions).

Monitors & Peripherals: Dell Ultrasharp, S-Series, G-Series monitors; docking stations, keyboards, mice, webcams.
Networking: Dell Networking switches and solutions.
Software & Services: SupportAssist, Dell Data Protection, cloud solutions, managed services.
(Less Focus on Consumer Mobile): While they've offered tablets and smartphones (like the Streak), their primary focus shifted back to PCs and enterprise solutions years ago, leaving the consumer smartphone/tablet space to others.

Innovation & Partnership

• NVIDIA: A critical partnership focused on accelerating artificial intelligence (AI) development. The "Dell AI Factory with NVIDIA" initiative integrates NVIDIA's technology with Dell's infrastructure to help customers deploy AI solutions more easily.
• Microsoft: A long-standing global alliance that focuses on a range of solutions including hybrid cloud, Microsoft 365 data management, Azure integration, and Windows PC ecosystems.
• Intel: Dell works closely with Intel to power its products, from PCs to servers (e.g., using Intel Xeon processors), and to unlock AI capabilities.
• VMware (by Broadcom): Dell's solutions often integrate seamlessly with VMware's virtualization and cloud technologies, helping customers manage complex multicloud environments.
• Red Hat (IBM): Dell partners with Red Hat to offer open, multicloud solutions, particularly around Open RAN (Radio Access Network) and Red Hat OpenShift, enabling cloud-native network functions.
• AWS (Amazon Web Services): Dell collaborates with AWS on initiatives like the EKS Anywhere platform, ensuring interoperability and providing options for customers navigating hybrid cloud environments.

Sustainability

Climate Action:

• Net-zero GHG emissions across scopes by 2050.
• Reduce emissions by 50% (Scopes 1 & 2) by 2030.
• Source 100% renewable electricity for facilities by 2040.

Circular Economy (Materials & Waste):

• "Buy one, recycle one": For every product sold, one is reused or recycled.
• Packaging: 100% recycled/renewable/reused materials by 2030.
• Product Content: Over 50% recycled, renewable, or reduced-carbon materials in products by 2030.
• Closed-Loop: Reintroducing recycled materials (like plastics, carbon fiber) into new products.

Market Position

• Ticker: NYSE: DELL
• Market Cap: Approx. USD 93.10 B

Dell Technologies has a TTM (trailing twelve months) revenue of over $104 billion (as of October 31, 2025) and a market valuation of approximately $93 billion (as of December 2025). The company operates globally in over 180 countries and holds significant market share in the PC and server segments, making the 3rd place in the Top 6 vendors by number of units shipped, 2024 with a 16.1% share. Dell Technologies has a TTM (trailing twelve months) revenue of over $104 billion (as of October 31, 2025) and a market valuation of approximately $93 billion (as of December 2025). The company operates globally in over 180 countries and holds significant market share in the PC and server segments.

Useful Links

Browse authorized repair centers and official retail stores of Dell using the links below to get support or shop for products on Google Maps.

Customer Support

• Website: www.dell.com
• Online Help: Dell Help & Support